Incident Response
Get rapid, 24/7 emergency response to swiftly neutralise threats, restore security, and ensure continuous protection against future attacks.
Experiencing a breach? Get in touch now!
Incident Types
Have You Been Breached?
Business Email Compromise
This type of threat lets attackers access or pretend to be a trusted employee's email address, allowing them to steal sensitive information or perform unapproved financial actions.
If you’ve noticed suspicious emails or unusual financial transactions, contact us straight away.
Ransomware Attack
Ransomware attacks can lock you out of your own systems and threat actors sometimes demand payment to allow you to regain access.
If attackers are holding your data hostage, act now—every second counts. Contact us immediately.
Web Application Attack
Web application attacks exploit weaknesses in your online systems, putting sensitive data and your business at risk.
If your web application has been compromised, immediate action is needed to stop any further breaches.
Insider Threat
Insider threats to your business can come from employees or trusted individuals misusing access to cause harm.
If you suspect internal sabotage or data theft, get in touch with our team now.
Supply Chain Attacks
Supply chain attacks target vulnerabilities in third-party vendors or partners to infiltrate your business.
If you suspect someone has compromised your systems, act immediately and contact us now.
Your Choice
Incident Response Service Options
Our Reactive Response service provides real-time support for organisations facing a security breach without prior planning. The Incident Response Retainer offers a proactive approach, including an Incident Response Plan session.
Reactive Response
Expert support and guidance following an incident.
What’s included:
- Issue identification & containment
- Incident eridication & recovery
- Post incident analysis with the IR Team
- Reporting & lessons learnt
Standard Retainer
Proactive preparation. Minimise the impact and reduce cost.
What’s included:
- 50% off IR services during a security incident
- 24/7 Access to the IR team, 365 days a year
- Pre-installed agents for faster response
- IR Plan strategy session
- 8 hours of free Incident Response
Premium Retainer
Identify vulnerabilities ahead of time to reduce risk and minimise cost.
What’s included (everything in the standard, plus):
- Access to weekly external scanning
- Utilise our web application scanning tool
- Latest threat updates on Cybaverse.ai
- Quarterly threat hunts & security reports
Minimise The Gap, Maximise Security
Secure Your Business
Delivering lightning-fast response with threats swiftly neutralised, and operations restored, the aim is to minimise the impact of cyber incidents.
The IR retainer service is structured in a tiered approach, accommodating organisations of various sizes. This flexibility allows clients to choose a plan that best suits their needs.
With CybaVerse agents already installed, response time from our team is even quicker, should there be a threat.
Benefits
Our Incident Response Framework
Using the SANS framework, our SANS-certified responders deliver a strategy that meets industry standards and adapts to new threats. Whether you’re facing an active cyber attack or need an incident response plan for future protection, our team is available 24/7 to support you.
Preparation
We start by preparing the tools, policies, and procedures to enable a swift and efficient response.
Identification
Monitoring and analysing data to identify any anomalies that suggest a security breach.
Containment
Focus on containing the incident and minimising impact, using strategies to prevent further damage.
Eradication
After containment the eradication step involves removing the threat from the environment entirely.
Recovery
Systems are restored and returned to normal operation, ensuring they are free from any security loopholes.
Lessons Learnt
We review the incident to improve the response plan and identify lessons learnt to enhance security with stakeholder input.
"We have increased our internal security knowledge across the organisation and especially in IT and Engineering. This has allowed us to bring some services in-house and substitute those with more advanced external services."
"CybaVerse offered a flexible pricing model that fit within our budget constraints while ensuring that we did not have to compromise on the quality or depth of the security services provided."
"If you are looking for a company to really deliver on the service they are offering, I would look no further. Very quick and easy process. They completed the report within a tight timeframe and offered plenty of helpful advice!"
"We were impressed by CybaVerse’s technical knowledge and expertise. We also found their professional and collaborative approach made the engagement a pleasure, giving us confidence in their ability and the ongoing relationship."